Unable to use Zoom Whiteboard Export API

[gianni.zoom (Gianni)]

Hi @kannantl @ineuron sorry you did not get closure on this, but if this was still an issue, please share your API request url. It may be an issue of syntax.

Please see here:

Whiteboard API query by user returns code 111800

Hi @kevter.tgt The url should be https://api.zoom.us/v2/whiteboards?user_id=jane.doe@email.com Can you please revise the query parameter set up in the url and try again? Additionally while you have the correct scopes, the user may not granted actual permission to view the whiteboard. Please see these two support articles for guidance: