Whiteboard API query by user returns code 111800

API and Webhooks
1

Hi @ojus.zoom -
Curious if there was an answer on this post:

I have the exact same error and am wondering what scopes are requested for my query of https://api.zoom.us/v2/whiteboards/first.last%40domain.com (actual email is in place)

{
“code”: 111800,
“message”: “Permission is needed to access this document”
}

My token is good as I can pull a list of whiteboards with just /whiteboards and my whiteboard related scopes are as follows:

whiteboard:read:list_sessions:admin whiteboard:read:session:admin whiteboard:read:list_collaborators:admin whiteboard:read:export:admin whiteboard:write:export:admin whiteboard:read:whiteboard:admin whiteboard:read:list_whiteboards:admin whiteboard:read:share_setting:admin

In addition to needing to know what scope I’m missing, it appears that the API doesn’t return all whiteboards on the account. When I’m listing all with just /whiteboards, it shows less than 2000 records, but my dashboard shows almost 38,000. Are there limitations or something else I need to do to be able to pull back all records?

"page_size": 10,
"total_records": 1959

Thank you.

3

Hi @kevter.tgt

The url should be https://api.zoom.us/v2/whiteboards?user_id=jane.doe@email.com

Can you please revise the query parameter set up in the url and try again?

Additionally while you have the correct scopes, the user may not granted actual permission to view the whiteboard. Please see these two support articles for guidance:

4

Thank you, appreciate the guidance.

1 Like
5

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