Unexpected results from v2/phone/call_logs

API and Webhooks
#1

Description
When calling v2/phone/call_logs, I get this back:

page_count = 10
page_number = 1
page_size = 300
total_records = 2989
from = 2020-06-03
to = 2020-06-03
call_logs = {@{…}}

Based on the API documentation I should be getting back a string in next_page_token because total_records (2989) exceeds page_size (300), but it’s not being returned to me in the response. I’m assuming that this means there are a total of 2989 records to retrieve.

API page:

Error
Not getting next_page_token back in response.

Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT

Which Endpoint/s?
v2/phone/call_logs

How To Reproduce (If applicable)
Request https://api.zoom.us/v2/phone/call_logs?page_size=100&from=2020-06-03&to=2020-06-03&type=all

#2

Hey @richard.kitamura,

That is strange. Can you try adjusting your to query param to 2020-06-04 and let me know if that returns a next_page_token?

Thanks,
Tommy

#3

I saw that other Zoom Phone API endpoints use a different pagination method, and tried that. It works so I went with that. Maybe your documentation needs updating. Thanks for following up though.

#4

Thanks for identifying this @richard.kitamura, we’re in the process of making our pagination consistent across all Batch List APIs. We’ll update documentation.

cc: @shrijana.g

1 Like
#5

Hi @richard.kitamura,

Thank you for letting us know about this issue. As @michael.harrington pointed out, the pagination process will be made consistent over the next few months. This API currently supports both page_number and next_page_token but only one can be used at a time. If you do not provide page_number in the query, you will get a next page token. However, we will be disabling pagination by page number in the future and we recommend that you not use it for this API. I have also removed it from the doc to reduce further confusion. Thanks to you and @michael.harrington for the details!

Best,
Shrijana

#6

How do I get notified about changes to the API well before they’re put into production? If I hadn’t submitted a ticket I wouldn’t even know that the API will change in a few months until my code started failing.

Thanks,

Richard

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#7

Hey @richard.kitamura,

If we are planning to release breaking changes, we will communicate far in advance.

You can also track upcoming changes here:

https://marketplace.zoom.us/docs/guides/stay-up-to-date/upcoming-changes/api

Thanks,
Tommy

#8

How do I subscribe to upcoming changes? I only see a way to subscribe to changes that have been pushed to production after the fact.

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#9

Hey @richard.kitamura,

Currently we do not have a way for folks to subscribe to our upcoming releases page, but we will not release breaking changes without emailing you far in advance.

Thanks,
Tommy

#10

Ok please add me to that email list then. Thanks.

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#11

Hey @richard.kitamura,

You should already be added if you have used the Zoom App Marketplace.

Thanks,
Tommy

#12