Update Meeting Registrant Not actually Cancelling

API and Webhooks
1

Description
Sending JSON to PUT # /meetings/{meetingId}/registrants/status in order to cancel a meeting registration

JSON:
{ “action”: “cancel”, “registrants”: [ { “id”: “############”, “email”: “blah.blah@gmail.com” } ] }

It is returning the proper code that the registrant’s status as been changed
Array
(
[code] => 204
)

However, registrant is still registered when I log in to look!

2

Hey @broker_assistant,

Can you send me a screenshot of that page with the registrant that did not update?

Thanks,
Tommy

3

Just got the exact same problems, doing :

POST /meetings/:meetingId/registrants
{“email":"xxx@exemple.com”,“first_name”:“XXXX”,“last_name”:“XXX”}
=> Resp 201 Created

PUT /meetings/{meetingId}/registrants/status
{ “action”: “cancel”, “registrants”: [ { “id”: “############”, “email”: “xxx@example.com" } ] } => Resp 204 No content

then show as approved

PUT /meetings/{meetingId}/registrants/status
{ “action”: “cancel”, “registrants”: [ { “id”: “############”, “email”: “xxx@example.com" } ] } => Resp 204 No content

then still show as approved ==== bad behavior

The meeting is registration mandatory and no manual approval.

Also some precision about the difference between deny and cancel in the api docs would be great.

Thanks,
Téo

4

Hey @teo.goddet,

Please try waiting around 4 seconds before calling the Update Registrant Status endpoint and see if that works.

See this thread for more info:

Deny means to not allow the user to be in the meeting. Cancel would be the user withdrawing their registration.

Thanks,
Tommy