User avatar not displayed when the user turns off their video in Web SDK 1.8.0

In Web SDK 1.7.10 and before when a user turns off their video Zoom will show an avatar with their name at the bottom. But in 1.8.0 this feature has been changed. We do not see an avatar instead we see the user’s name in a bold text. Also, we could not see the avatar element in the dom.

No console error.

Which version?

To Reproduce
Steps to reproduce the behavior:

  1. Join a session
  2. Turn off the video
  3. You can see the difference from the previous versions. No avatar just the user’s name in bold text.


In Web SDK 1.7.10

In Web SDK 1.8.0

Device information

  • Device: MacBook Air (13-inch, Early 2015)
  • OS: macOS Catalina
  • Version: 10.15.5
  • Browser: Chrome 85.0.4183.83

Additional context
Is there any reason why this feature was modified?

Hey @harish.venkataraman,

Since avatars (other than the default one you shared) are not supported in the Web SDK, we thought it would be better to display the name of the user instead.


This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.