User name is not displayed in the bottom left corner of the video layer

Meeting SDK macOS
1

Description
My user name is not displayed in the bottom left corner of the video layer, as it should be.

E.g. In Windows OS, the participant’s name will appear in the bottom left corner, but in macOS, nothing will be shown.
displayUserNameOnVideo = true

Which version?
SDK Version = 5.0.1 (24433.0616)

To Reproduce(If applicable)
1.You enter the meeting
2.The video from the camera is displayed (the microphone icon and name are not displayed on video frame)

Screenshots

image
image901×440 106 KB

2

Hi @sergey_ikol,

Thanks for the post and pardon the late response. Just want to confirm, is this the Custom UI? Could you provide the SDK log for further investigation?

To enable the SDK log, you may do the following at SDK initialization:

ZoomSDK* sdk = [ZoomSDK sharedSDK];
[[ZoomSDK sharedSDK] enableDefaultLog:YES fileSize:5];
[sdk initSDK:useCustomizedUI];

Once the issue happens, you may find the log file in ~/Library/Logs/appName

Thanks!