Users cannot hear the users entering through the zoom app

I recently started having a problem with the zoom embedded in my site.
When all participants enter through the WEB everyone hears everyone but when one user enters a zoom session through the app the other participants do not hear it.
Has anyone encountered this?

I am using version 1.8.3

I just update the version and it works fine now!!

Hey @malkaholtz,

Thank you for reaching out to the Zoom Developer Forum. I’m glad to hear that resolved your issues! This was related to a change we made to Zoom that requires the latest version of the Web SDK. We detail this change here.

If you encounter any further issues or questions, please don’t hesitate to reach out.


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