Hi,
We want to develop Zoom Live Agent Button on our service desk application or internal web portal.
User should be able to reach to an available agent over Zoom (Video/Audio/IM) when he/she clicks on the mentioned Zoom Live Agent button.
Please suggest
Regards,
Anees
Wei_Guo1
(Wei Guo)
2
Hi Anees,
Zoom SDK doesn’t have IM function on it, So you need to implement the behavior on how to check availability for your agent.
best
Hi Wei,
Thanks for your response
Other than the IM function, can we achieve the requirements using Zoom SDK? Please share if any documentation available on it
Regards/Anees
Wei_Guo1
(Wei Guo)
4
Hi Anees,
please go to https://developer.zoom.us/docs/windows/ for more details.
Best