UUID is undefined and participant object not return in events

API and Webhooks
1

Description
1- participant Join / Left Or meeting Start / End not return UUID of the meeting webhook
2- participant object not returned at participant Join / Left Webhook
JWT / Webhook

3- is meeting/webinar UUID changed after meeting start or before ?
4- which meeting UUID will be the new UUID the started/ended meeting or the remaining schedule meetings?

{
event: ‘meeting.participant_left’,
payload: {
account_id: ‘xxxxxxxxxxx’,
operator: undefined,
object: {
uuid: undefined,
id: ‘83633246624’,
host_id: ‘xxxxxxxxxxx’,
topic: ‘Test’,
type: 8,
start_time: ‘2020-08-09T03:08:24Z’,
duration: 60,
timezone: ‘xxxxx/xxx’
}
}
}

{
event: ‘meeting.participant_joined’,
payload: {
account_id: ‘xxxxxxx’,
operator: undefined,
object: {
uuid: undefined,
id: ‘83633246624’,
host_id: ‘xxxxxxxxx’,
topic: ‘Test’,
type: 8,
start_time: ‘2020-08-09T03:08:24Z’,
duration: 60,
timezone: ‘xxxx/xxxxx’
}
}
}

{
event: ‘meeting.ended’,
payload: {
account_id: ‘xxxxxxxxxx’,
operator: undefined,
object: {
uuid: undefined,
id: ‘83633246624’,
host_id: ‘xxxxxx’,
topic: ‘Test’,
type: 8,
start_time: ‘2020-08-09T03:08:24Z’,
duration: 60,
timezone: ‘xxxx/xxxx’
}
}
}

{
event: ‘meeting.started’,
payload: {
account_id: ‘xxxxxxxx’,
operator: undefined,
object: {
uuid: undefined,
id: ‘83633246624’,
host_id: ‘xxxxxxxxx’,
topic: ‘Test’,
type: 8,
start_time: ‘2020-08-09T03:08:24Z’,
duration: 60,
timezone: ‘xxxxxx/xxxxx’
}
}
}

2

Hey @omarfares802,

That is strange. I will have our engineering team look into this issue. (ZOOM-184980)

To answer your other questions, upon meeting/webinar start the uuid changes.

One meetingUUID is for the future scheduled meeting and occurrences, the updated meetingUUID is specific to each occurrence.

Thanks,
Tommy

3

Hey @omarfares802,

According to our marketplace logs, we sent the meeting ended webhook to the endpoint “http://4e168367828e.ngrok.io/V1/CallBack/Webinar/Start”, your endpoint returned the “Webinar Not Found” error message, and the payload of the webhook is completed without undefined data.

Double check you are not manipulating the data in your code.

Thanks,
Tommy

4

Dear tommy,

this because some validation but the response is missing participant and when i try now i get that the body is
{
event: ‘meeting.participant_joined’,
payload: {
account_id: ‘l5mT3r7eT4aN1MqdeDXC6A’,
operator: undefined,
object: {
uuid: undefined,
id: ‘83633246624’,
host_id: ‘DXVx_oViTeqJGra13LW7Qg’,
topic: ‘omar’,
type: 8,
start_time: ‘2020-08-10T17:10:57Z’,
duration: 60,
timezone: ‘Africa/Cairo’
}
}
}

and participant is still not returned at joined and left
BR,

5

Hey @omarfares802,

Please double check you are not over ridding the webhook JSON.

If you are still seeing this issue, please share the full JSON webhook payload you receive.

Thanks,
Tommy

6

thank you this solve my problem :pray:t2:

1 Like
7

Happy to hear you got it sorted out! :slight_smile:

Thanks,
Tommy

8

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