Video call meeting events delayed to next day

API and Webhooks
1

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Description
Few zoom events callbacks are delayed. Our System received participants_left events and joined events and participant_admin events next day of the call.

Error
The video call was assigned on 2022-02-19 but the call events participant_admitted, participant_left etc were received on 2022-02-20. This happened for 4-5 calls which were scheduled on 2022-02-19. This specifically was observed on 19th Jan calls . Was there any zoom server issue during that period?

Which App Type (OAuth / Chatbot / JWT / Webhook)?
Webhook

Which Endpoint/s?
Webhook callbacks

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Meeting ids are
    86244219913, 84719280098, 89514307848, 82948499714

Screenshots (If applicable)
If applicable, add screenshots
to help explain your problem.

Additional context
Add any other context about the problem here.

2

Hi @skaur

Thanks for reaching out to the Zoom Developer Forum, I am happy to help here!
I am sorry to hear that you experienced some issue with some webhooks.
Is this still happening on your side?
I will have to confirm if our server had issues for Jan 19th.
Thanks
Elisa

3

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