Video display issues at Zoom Meeting

Description
In a Zoom meeting, is there a way to display the entire camera view without changing the aspect ratio?
Depending on the screen size, the bottom portion of the video is cut off.

Which Web Meeting SDK version?
Web SDK 1.9.5

Device (please complete the following information):

  • Device: PC
  • OS: Windows
  • Browser: Chrome
  • Browser Version 92.0.4515.159

Hey @uehara.masaki,

Thank you for reaching out to the Zoom Developer Forum. I’m not seeing this when testing with the latest version (1.9.7) of the Sample Web App. Have you tried testing with that?

I’ll note that sometimes these visual issues can be caused by resizing/restyling of the Web SDK. For the most part, this is because the current version doesn’t support customization. However, we do plan to release a more customizable version in the near future.

In the meantime, you can test with the Sample App to see if this behavior is inherent to the Web SDK (a bug we can fix) or related to your implementation.

Let me know if that helps.

Thanks,
Max