Hello,
I am currently using the Zoom Meeting SDK for Web, version 3.1.6, and I have noticed inconsistent video behavior across different devices. Specifically, the video appears zoomed-in on some computers/cameras, while on others it appears zoomed-out, compared to the native Zoom or camera settings application. I have attached screenshots to illustrate the issue.
https://1drv.ms/i/s!Ag8qK9K3E-3AgZ5zrWhRohXQw2QHkQ?e=4IiWwv
https://1drv.ms/i/s!Ag8qK9K3E-3AgZ5xpvZqaL-aqSPvlw?e=LO1tqP
Below is the initialization code I am using:
ZoomMtg.init({
leaveUrl: meetingData.leaveUrl,
defaultView: 'gallery',
enableHD: true,
//enableFullHD: true,
success: (success) => {
console.log('Initialization successful:', success);
ZoomMtg.join({
signature: meetingData.signature,
sdkKey: meetingData.sdkKey,
meetingNumber: meetingData.meetingNumber,
passWord: meetingData.passcode,
userName: meetingData.userName,
userEmail: meetingData.userEmail,
tk: meetingData.registrantToken,
zak: meetingData.zakToken,
success: (joinSuccess) => {
console.log('Join successful:', joinSuccess);
},
error: (joinError) => {
console.error('Error joining the meeting:', joinError);
},
});
},
error: (initError) => {
console.error('Error initializing the meeting:', initError);
}
});
Could you please help identify why this discrepancy in video scaling occurs and suggest any settings or preferences that could be adjusted to achieve a consistent video display across all devices?
Thank you.