Zoom Web SDK Drop Video Resolution. "@zoomus/websdk": "^1.9.9",

[trias.triquetra (Triquetra)]

Description
Zoom Video Joining from Mobile Browser has very smaller resolution since two days. Please fix this as its client facing

Browser Console Error
Lowered Resolution

Which Web Meeting SDK version?
“@zoomus/websdk”: “^1.9.9”,

Meeting SDK Code Snippets
NA

To Reproduce(If applicable)
Steps to reproduce the behavior:

1. Go to ‘Meeting Room From Mobile Browser’
2. Click on ‘Join VIdeo’
3. Check the VIdeo Stream in the other device - Smaller resolution

Screenshots

Device (please complete the following information):

• Device: [Android], {Iphone 12}

Additional context
Add any other context about the problem here.

[gianni.zoom (Gianni)]

Hi @trias.triquetra , I’ll respond in the support ticket you have open. Thanks!

[trias.triquetra (Triquetra)]

Hi Gianni,

Can you please respond here?

[gianni.zoom (Gianni)]

Hi @trias.triquetra ,

Our Web SDK does not offer Mobile Browser support so this is why you are seeing a difference in resolution.

Best,
Gianni