Video SDK - Recordings and Transcripts

API and Webhooks
1

Hi,

I am currently working on video transcription. In my account, the event type “session.recording.transcript_completed” is enabled. However, the Audio Transcript option is not available in the account settings.

Current Settings:

  1. Settings → Recording → Cloud Recording: Enabled

  2. Audio Transcript: The toggle for “Audio Transcript” is not available in the account settings

Kindly provide a quick response regarding this issue.

2

Hi @anjithiruveedhi238 ,

Please reach out to support to have them turn this on for your account.