Videos of secondary participants are not coming on mobile

Video SDK
1

SDK version:

1.8.2

Description
We have a custom gallery view support for both desktop and mobile where we show maximum of 4 participants at a time on the canvas and paginate others.

Now on desktop, its working perfectly but on mobile (independent of browser / OS / device model) sometimes videos of one or more agents are coming as blank (black colored). Even though the layouting logic is exactly same for both desktop and mobile. And this is happening intermittently.

Can we please check this.

Error?
No error is present

2

Hey @panghalarsh

Thanks for your feedback.

Could you share the code snippet with us or could you integrate the client-side telemetry and report the logs to us for analyzing the issue?

Thanks
Vic