I have created a virtual agent and Campaings and i do need to connect virtual agent with zoom contact center. I have both licences.
Now, To integrate virtual agent in my website , your article suugest me to Install the chat SDK script to your web pages. now for my Virtual agent, where should i navigate and get sdk script? and upon that how to embed in my website
help me out
Hello! In your Virtual Agent admin menu, go to Preferences and then Entry ID. Create an Entry ID and name it to match your Virtual Agent.
Next, open your Virtual Agent configuration and go to the Bot Flows tab. Open the default flow. Click on the Start widget and then ‘Manage Entry Point’. Tie that to the Entry ID you created.
Once you have that you should see an ‘Import SDK’ link in the Manage Entry Point window. When you click that, it will give you the code you need to embed this Virtual Agent to your page.