Virtual Background not work well from VideoSDK version: 1.12.10

Video SDK Web
1

Video SDK Type and Version
VideoSDK: 1.12.10, 1.12.12, 1.12.14

Description
From VideoSDK version 1.12.10, virtual background feature does not work well. while versions 1.12.5 and earlier function as expected.

SessionId: CKz+1gzCQjeFaW/NsFMoQw==

Screenshot 2024-12-10 at 14.46.49
Screenshot 2024-12-10 at 14.46.491900×911 47.1 KB

Error?
No error throw, but the result was not as expected

3. Browser/client type and version

  • Browser: Chrome Version 131.0.6778.109
  • OS: MacOS 15.1
2

Hi @lmtruong1512 ,

Thank you for reporting this issue. I was able to reproduce it and am looking into it now. I will reach back out when I have more information.

Thanks,
Rehema

1 Like
3

Thanks for reporting this. We changed the VirtualBackground model file in v1.12.x since indexedDB is used as the cache with the key being the path of dependent assets if you use a private deployment and retain the previous path when updating the Video SDK version the VB file will not be updated causing this issue. The v2 release for VSDK will fix this from happening.

In the meantime, workarounds for now are:

  • Use our CDN-dependent assets by setting the second parameter of the client.init method to CDN or Global .
  • Or add a version path to you dependent assets path. For example, change //example.com/videosdk/lib to //example.com/videosdk/1.12.14/lib. The version value can be arbitrary; its purpose is to ensure the assets path differs, which helps invalidate the IndexedDB cache.
1 Like