Web SDK 1.7.4 - No audio for iOS Safari unless using headphones

Hi Zoom team,

The audio of the webinar cannot be heard on iOS unless the user has earphones on. Any idea, why this is? I tested on Android, and the audio plays through the phone’s speakers. The same cannot be done on iOS browsers, though.

Hey @cquibada,

This issue will be fixed in our upcoming 1.7.8 release. (CS-1699)

Thanks,
Tommy

Hi @tommy

Still an issue with 1.7.8 :confused:

Hey @cquibada,

This should be working. Can you confirm the users volume is all the way up?

Thanks,
Tommy

Hi @tommy

Yes.

But I was told audio isn’t supported for mobile Safari? [CRITICAL] No Audio for mobile iOS browsers