Web SDK : Error 3633 : You have reached the API limit for this call

[Aurel]

Description

Hi,

We updated Zoom SDK in our web application today, following the mandatory update (we were in version 1.8.1 before).
It displays this error message every time: Error 3633 : “You have reached the API limit for this call.”

I don’t quite understand the reason, I’ve just done about 20 tests, which makes very few calls to the API.

Which App Type (OAuth / Chatbot / JWT / Webhook)?
Web SDK, tested with Firefox and Google Chrome
JWT tokens

Which Endpoint/s?

With join meeting :

ZoomMtg.init({
leaveUrl: meetConfig.leaveUrl,
isSupportAV: true,
isSupportChat: true,
isShowJoiningErrorDialog: false,
disableInvite: true,
audioPanelAlwaysOpen: true,
debug: true,
success: function () {
ZoomMtg.join({
signature: meetConfig.signature,
apiKey: meetConfig.apiKey,
meetingNumber: meetConfig.meetingNumber,
userName: meetConfig.userName,
userEmail: meetConfig.userEmail,
passWord: meetConfig.passWord
});
}
});

Best regards

[Aurel]

I found the origin of the problem, I had a problem in my Javascript code, which launched twice the method “ZoomMtg.init”.
So if you have this error code “3633”, you have to check your code which has to launch several instances in parallel.

Thanks

[will.zoom (Will)]

Glad to hear you figured it out, @Aurel !

Best,
Will