Webhook Validation Issue

API and Webhooks
1

Hi,

I received an email that my webhook endpoint is not responsive. (https://hook.us1.make.celonis.com/3gt19hqwlgbwohs64vieke39obg8bz) on 4/19 at 9:41am. A screenshot of the email has been attached.

However, on my end it shows a 200 successful validation from the endpoint validation request on 4/19 at 9:41am. The same exact time.

There appears to be no issues on my end. I tried reaching out to Zoom support but they suggested I use this forum instead.

If anyone can help it would be much appreciated. I’ve had this endpoint setup for months without issues and then this came out of nowhere.

2

hi @Shelby ,
welcome to the community.

Is this just one time the report was of failure?
Have you been using this since?
all the best

John

3

Thanks John.

This is the second time I’ve received the failure email. Each time said it would attempt two more times before shutting it off, which is strange.

The webhook still works fine, but this is concerning,

I’ve seen others in this forum with the same issue and it seems the Zoom development team usually takes over.

4

ok, if you cold gather some logs for this I will pass this up to a member of zoom who can get access to the zoom end.

all the best

John

2 Likes
5

Hi @Shelby
As @expertswho suggested, I will need some logs to share with our Engineering team so we can investigate this issue.
I will send you a DM to ask for more details. Please follow up accordingly

6

Thanks Elisa, I just sent those logs your way

7

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