Webhooks not being SENT

Description
I’ve created an app on zoom, it is not published but it is active and it is added, with 5 events subscribed to it:

  1. All recordings have completed
  2. Recording Transcript files have completed
  3. Recording started
  4. Recording stopped
  5. Recording paused

The issue is that these none of these events send any webhooks at all, no error, just nothing at all.

Currently we are testing on a local instance of our server, since we don’t want to push unfinished code to production, and we can’t finish the code without being able to test the webhooks. The goal of this app is for transcripts to be sent to our server, it’s not meant to be published, it’s just for this one zoom account for now.

The only time I was able to get a webhook to actually be sent was the mandatory webhook validation. The event notification url currently is: (https://)octocom2.a.pinggy.link/zoom/webhook

(brackets added because I’m not allowed to put “links” in my posts)

This works with no issues.

My account is not an admin account for the zoom account, but a developer account. As such I do not have access to all of the settings that exist.

Please let me know if this is a configuration issue or something of the sort.

How To Reproduce
Steps to reproduce the behavior:

  1. Create an app
  2. Add an event subscription
  3. Trigger the event

Hi @lukas2
Thanks for reaching out to us… while your app is not published, you should be testing with the development endpoint URL
Make sure that your endpoint URL is added in your development instance of the app and you should be receiving the events there