Webhooks not getting received - retry count

API and Webhooks
1

Description
I’ve already opened a ticket to get the retry count of webhooks resetted but to no avail.

Error
I’m not receiving webhooks despite having a public adress and no ip blocks, I suspected it was due to the first 3 requests having invalid status codes.

Webhook

Which Endpoint/s?
Start meeting

2

Hi @TJP

Could you confirmed that you opened up a support ticket here?

Thanks,
Elisa

3

Yes, I did. it was marked as solved but i still didn’t receive the webhooks.

4

Thanks @TJP could you open a new one, with a link to this post and direct it to me.
I will take it from there :slight_smile:

5

https://support.zoom.us/hc/en-us/requests/14424776

1 Like
6

Thanks! I will take it from there!

7

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