"webinar.registration_created" webhook does not work when the webinar is set to a paid webinar via our PayPal integration

API and Webhooks Webinars
1

I made an app only for webhook to notify

  • webinar.registration_created
  • webinar.registration_cancelled
  • webinar.registration_approved
  • webinar.registration_denied

When the webinar IS NOT set to a paid webinar via Zoom PayPal integration, webinar.registration_created DOES work.
The problem is, when the webinar IS set to a paid webinar via Zoom PayPal integration, webinar.registration_created DOES NOT work seemingly.(I checked “Call Logs” > “Webhook Logs”, but there is no history only when with Zoom PayPal integration)

Is there anyway that webinar.registration_created work with Zoom PayPal integration?

FYI, webinar.registration_cancelled works whichever when with Zoom PayPal integration or without Zoom PayPal integration. I have not tried webinar.registration_approved or webinar.registration_denied and have no idea if “_approved” or “_denied” work with Zoom PayPal integration.

2

Hi @shinseikaikanoffice
Thanks for reaching out to the Zoom Developer Forum, I am happy to help here!
Could you please open up a ticket with support here:

Add a link to this thread and the account ID or email associated with your account.
You can also mention my name and I will take it from there

Best,
Elisa

3

Hi @elisa.zoom
Thanks for your quick reply.
I opened a ticket #15198849