Using this template helps us debug your issues more effectively
Description
We use the Zoom API to register people for webinars as they register through our web-based event registration system. We recently had an issue where the Zoom webinar registration via API was rejected with the message, “Cannot register for a webinar that is in the past” – even though we were registering someone 20min before the start of the webinar. We check the settings in Zoom and the timezone was set correctly.
Error
RegistrationForbidden: Cannot register for a webinar that is in the past.
Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT.
Which Endpoint/s?
POST: /webinars/{zoomId}/registrants
How To Reproduce (If applicable)
- Register someone for a webinar via API ~15 min prior to the start
- See error
Additional context
None of the parameters passed to the API include a date field, so this isn’t due to a server timezone discrepancy at our end. That shouldn’t matter anyway, since the API should be registering people based on the timezone configured in the webinar.