Webinar rejoin not working after updating user to panelist

Note: This is exactly what happened to this user in September: Webinar rejoin not working after updating user to panellist

It has not been solved

Attendee promoted to Panelist cannot re-join Webinar

Browser Console Error

Which Web Meeting SDK version?
Meeting SDK Code Snippets
Webinar id: 894 8179 2704

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Attendee joins webinar through our platform.
  2. Attendee is updated to panelist.
  3. Panelist leaves the webinar.
  4. Panelist tries to rejoin
  5. See error


Device (please complete the following information):

  • Device: PC
  • OS: [e.g. macOS 11]
  • Browser: Chrome

Hey @Alex_C ,

Are you passing the registrant token to the ZoomMtg.join() function?



This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.