Meeting SDK Type and Version
5.10.3.4884
Description
My application is unable to rejoin webinars. I believe my issue might be related to other posts such as these:
webinar-rejoin-not-working-after-updating-user-to-panellist
webinar-rejoin-not-working-after-updating-the-user-to-panelist
These users describe the error occurring after they leave as a panelist, however in my case, even if I leave as an attendee, I am unable to rejoin.
What DOES work, is using the meeting ID and a webinar token, copied from the panelist invitation email. Providing both of these to JoinParam4WithoutLogin, allows myself to rejoin successfully.
Troubleshooting Routes
I have tried providing a unique email each time onWebinarNeedRegisterNotification is called, but it appears that this callback is never called a second time. I have tested this using the demo app, and it appears that the demo app works the way I would expect (I have not been able to identify why yet).
Greetings, @Wolf_Isaac,
Thank you for posting in the Zoom Developer Forum. To help better understand the issue, can you share the following details :
Description
My application is unable to rejoin webinars. I believe my issue might be related to other posts such as these:
webinar-rejoin-not-working-after-updating-user-to-panellist
webinar-rejoin-not-working-after-updating-the-user-to-panelist
These users describe the error occurring after they leave as a panelist, however in my case, even if I leave as an attendee, I am unable to rejoin.
What DOES work, is using the meeting ID and a webinar token, copied from the panelist invitation email. Providing both of these to JoinParam4WithoutLogin, allows myself to rejoin successfully.
Browser Console Error
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**Meeting SDK Used **
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void MeetingConfigurationEventListener::onWebinarNeedRegisterNotification(ZOOMSDK::IWebinarNeedRegisterHandler* handler_) {
UnityLogger::Log("MeetingConfigurationEventListener::onWebinarNeedRegisterNotification");
auto registerType = handler_->GetWebinarNeedRegisterType();
switch (registerType) {
case ZOOMSDK::IWebinarNeedRegisterHandler::WebinarReg_NONE:
UnityLogger::Log("WebinarReg_NONE");
break;
case ZOOMSDK::IWebinarNeedRegisterHandler::WebinarReg_By_Register_Url:
UnityLogger::Log("WebinarReg_By_Register_Url");
break;
case ZOOMSDK::IWebinarNeedRegisterHandler::WebinarReg_By_Email_and_DisplayName:
{
UnityLogger::Log("WebinarReg_By_Email_and_DisplayName");
ZOOMSDK::IWebinarNeedRegisterHandlerByEmail* handler_by_email = dynamic_cast<ZOOM_SDK_NAMESPACE::IWebinarNeedRegisterHandlerByEmail*>(handler_);
if (handler_by_email)
{
// Get a random number as string.
auto random_number = std::to_wstring(rand());
// Concatenate the random number to the email address.
auto email = L"EagleEyeOp" + random_number + L"@gmail.com";
ZOOMSDK::SDKError err = handler_by_email->InputWebinarRegisterEmailAndScreenName(email.c_str(), L"Eagle Eye Operator");
}
}
}
}
This is the code I’m using to handle registration. I concatenate a random number because I thought that if I used a unique email every time, I might bypass the issue, but it did not work.
What’s puzzling to me is that when I attempt to rejoin, my log indicates that this callback was not called.
Device
Device: ASUS Desktop, AMD Ryzen 7
OS: Windows 10