Webinar video do not work in Android Chrome(mobile)

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Which Web Client SDK version?
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Device (please complete the following information):

  • Device: [e.g. iPhone 12]
  • OS: [e.g. iOS 14]
  • Browser: [e.g. Chrome]
  • Browser Version [e.g. 88.0.4324.150 (Official Build) (x86_64)]

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I have a question about Web SDK(ver 1.9.1) on android mobile.
In Android Chrome, it(panel video, audio) used to work well with http, but now I can’t use it with http.
Even if I use https, the video is not showing(black screen).
how can i fix it?

host : windows 10(64bit)
Zoom Clent : 5.6.1(617)
web SDK : 1.9.1

mobile : Lg G8 ThinQ
android : 10
chrome 89.0.4389.105

camera, mic, sound is allowed

I found something new.
It is not visible(black screen) when the mobile is vertical.
It is visible when the mobile is horizontal.


Hi @minpelle,

Just to clarify, you are required to use HTTPS to share screens and please test this with our sample WebSDK app (1.9.1). Are you able to send us any errors you are seeing in the browser console ? This will help us diagnose what may be happening.

Please let us know if you are still experiencing with the same issue.


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