Which webhook should be used to detect inbound calls (mobile → Zoom Phone)?

Hi Zoom Developer Team,

We are integrating Zoom Phone with our ATS system and want to detect inbound calls.

Specifically, when a candidate calls a recruiter’s Zoom Phone number from a normal mobile phone (PSTN), which webhook event should we subscribe to in order to capture this inbound call?

Also, does the webhook payload include both the caller (mobile number) and callee (Zoom Phone user) details?

Thank you for your guidance.

Best regards,
Akash

Hi @akash6
Thanks for reaching out to us
Feel free to look into all the webhooks we have here:

1 Like