Description
Using the whiteboard, a user is able to post comments and replies can be made to those comments either by the same user or another participants.
Using the SDK version 3.11.2 (also hapened in previous versions), a user can POST a comment. The same user can also reply to their own comment. BUT, if another participant tries to reply to this comment, they get an error.
“Error
A server error occurred. Try again later or if error persists, Contact us for help.”
Browser Console Error
Access to fetch at 'https://nws.zoom.us/nws/das/api/v1/documents/zXzbo81HTYCYe3DV_VuLqQ/pages/165364685602816/comments/540066959278190592/replies' from origin 'https://test40.edugo.dev' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource. If an opaque response serves your needs, set the request's mode to 'no-cors' to fetch the resource with CORS disabled.
Which Web Meeting SDK version?
Version 3.11.2
To Reproduce(If applicable)
Steps to reproduce the behavior:
- Create a meeting with 2 participants
- Person A shares a whiteboard
- Person A presses ‘c’ in his keyboard and enters a comment
- Person B sees the comment and clicks on it
- Person B clicks on ‘Add your reply or @ someone’
- Person B types a message and press ‘Reply’
- The error appears
Screenshots
Here is a video: Comment reply issue.webm - Google Drive
Troubleshooting Routes
Since the server response does not include the ‘Access-Control-Allow-Origin’ header, there is not much we can do.
Device (please complete the following information):
- Device: PC and MAC
- OS: Debian 12 and MAC OS
- Browser: Chrome
- Browser Version Version 131.0.6778.204 (Official Build) (64-bit)
Additional context
I posted similar messages for other issues that seemed CORS related and were already fixed. I would appreciate if you could look into this one too.