Why is my server cannot receive Webooks event?

Using this template helps us debug your issues more effectively :slight_smile:

Description
I enabled web hook for my OAuth app and the event type is ‘recording transcript files have completed’.
But events was not received.

So, I checked the prerequisites.

  1. OAuth app is installed.
  2. My endpoint respond 200 OK response.

I satisfied these prerequisites, but still events are not received.
What is the reason…?

Error
Events are not received.

Which App Type (OAuth / Chatbot / JWT / Webhook)?
OAuth app event subscription

Which Endpoint/s?
http:27.96.135.221:8100 is my event subscription endpoint for development.

Screenshots (If applicable)
No screenshots, because logs are empty.

Hi @narae.kang ,

Please submit a ticket request with your webhook configuration details and the recordings info so we can see why the events are not landing.

Thank you,
Gianni

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.