Why is my server cannot receive Webooks event?

Using this template helps us debug your issues more effectively :slight_smile:

I enabled web hook for my OAuth app and the event type is ‘recording transcript files have completed’.
But events was not received.

So, I checked the prerequisites.

  1. OAuth app is installed.
  2. My endpoint respond 200 OK response.

I satisfied these prerequisites, but still events are not received.
What is the reason…?

Events are not received.

Which App Type (OAuth / Chatbot / JWT / Webhook)?
OAuth app event subscription

Which Endpoint/s?
http: is my event subscription endpoint for development.

Screenshots (If applicable)
No screenshots, because logs are empty.

Hi @narae.kang ,

Please submit a ticket request with your webhook configuration details and the recordings info so we can see why the events are not landing.

Thank you,

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