Your request is blocked by security policy.(SupportId: 8045052011674527511)

API and Webhooks
1

API Endpoint(s) and/or Zoom API Event(s)
(https://api.zoom.us/v2/im/chat/messages)

Description
I am attempting to test my slash commands for my Zoom Team Chatbot. And I keep getting an error. I was working as intended around May 18 . While looking for online links and articles for the same error code, I saw a similar post but without a solution

Error?
{ “status”:“false”,
“errorCode”:-1,
“errorMessage”:“Your request is blocked by security policy.(SupportId: 8045052011674527511)”,
“result”:“null}”

How To Reproduce
Steps to reproduce the behavior:
1. Request URL / Headers Request URL: https://api.zoom.us/v2/im/chat/messages Headers: Authorization: Bearer and Accept: application/json / Body
2. Authentication method or app type
App type: Zoom Team Chat App
3. Any errors
“errorMessage”:“Your request is blocked by security policy.(SupportId: 8045052011674527511)”

2

Hi @josericardoaws
Thanks for reaching out to us and sorry for the late reply here!
Have you been able to trouble shoot this issue or are you still getting this error on your end?