Zoom bot to record and transcribe meetings

Description

We want to implement functionality to automatically record and transcribe meetings for our app’s users. Multiple apps such as Grain, Gong and Otter use a bot for this purpose.

However, based on our research into the Zoom developer documentation and forum, this use-case isn’t directly supported. This is being supported through turnarounds/hacks such as emulating Zoom programmatically.
Based on the following discussion in the Zoom developer forum, Zoom is actively looking at this issue: Zoom bot to record meetings - #2 by SU-community. @MaxM stated that he is “tracking down a list of best practices when it comes to transcription apps”.

It will be great to know the best way to go about implementing the desired functionality. I have already sent an email to developer support.

Looking forward to hearing from you, team.

2 Likes

Hey @analyticalmonk,

Thank you for reaching out to the Zoom Developer Forum. I’m currently working with our engineering team to implement an API to simplify this process.

I’m also working to publish a document covering this process. As it is changing, I’ll update you ASAP with a link to the more information.

Thanks,
Max

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Thanks for the update and taking this up. Is there a timeline estimate for the API’s release? This will be good to know since my team will have to take a call on the implementation method based on this.

Also, is this issue addressed in any manner by the recent Zoom Apps’ release? From what I understand, that isn’t generally available for developers yet either.

Hey @analyticalmonk,

I don’t have a timeline on this just yet but I’ll update you here when I have more information. (ZOOM-299016)

Thanks,
Max

2 Likes

My company is also very much interested in building out a transcription bot. We already transcribe calls via phone number dial in, but a deeper integration would be preferable.

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Hey @jhorman,

Thank you for sharing your interest. I’m working on a guide for this and am hoping to have it ready in the next couple of weeks. I’ll update you here when it’s ready.

Thanks,
Max

Hey @MaxM,

Just checking in about the guide’s status.

Hey @analyticalmonk,

I’m not quite done with the guide but I’ll update this thread when I am.

Thanks,
Max

1 Like