I am using CallKit to ring the device and the begin a video call. This works fine if the device is unlocked, but when the device is locked there is odd behavior. After answering the call on an iPad, the meeting is started and connects. That participant’s video is visible to the other party (person …

Another note, if I switch to gallery view or switch camera on the ipad the video appears.

hi Dutton: Thank you for your info. We did some refactor for Callkit integration in the coming release. We plan to release it in these week. I will provide solution to u here after new SDK released.

Is this fixed in v4.1.30420.0817? I do not see anything regarding CallKit in the changelog.

here is my suggestion. You need to introduce PushKit in order to receive notification. While app receives notification via PushKit, join the meeting and keep username(kMeetingParam_Username) as nil. SDK would start to join progress, SDK would callback to App via the delegate: (void)onJ…

This still doesn’t seem to fix the video not showing up issue. The video appears sometimes, but sometimes there is no video and you have to tap Gallery View or Switch Camera to get the video to appear.

Hi, I having the same issue and I am using latest zoom sdk version is v4.6.15084.0206 . The issue was, I am using callkit for zoom video calls. video get displayed when device is unlocked state but when device is locked then it not showing the video in meeting window. I need to select the Start vid…

Hi saroroo123 , Thanks for the reply. It appears like this behavior is by design, and the Zoom client also has this behavior. Thanks!

Hi Carson, Thanks for the reply. So, did you mean this is zoom default behavior and we can not do anything about this ? Also I have another issue, Currently I am using v4.6.15084.0206 . zoom SDK version. Meeting window page not showing host video at the first time of app install. Steps to reproduc…

Hi saroroo123 , I am afraid yes, it is out of the SDK’s control. I have forwarded this to the client team and see if they could change the behavior. Regarding the video not showing issue, I have tried to reproduce it with the steps provided, but I am able to see the video after I granted permission…

Zoom Call does not show video if answered through CallKit when device is locked

Meeting SDK iOS

Brian_Dutton (Brian Dutton) March 6, 2020, 8:43pm 19

@carson.zoom Do you know when you expect to support Xcode 11.3?

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Zoom Call does not show video if answered through CallKit when device is locked

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