Zoom Events Marketo registration failing with error 10034 - Get event detail failed

API and Webhooks
,
1

API Endpoint(s) and/or Zoom API Event(s)

Zoom Events Marketo registration endpoint:

https://applications.zoom.us/api/v1/marketo/ticket/registration/{registration_id}?state={state_token}&eventId={{my.eventId}}&ticketId={{member.Ticket type ID}}&first_name={{lead.First Name}}&last_name={{lead.Last Name}}&email={{lead.Email Address}}&lead_id={{lead.id}}

Integration flow:
Marketo / ZoomInfo webhook → Zoom Events registration

Description

We experienced recurring failures when registering users to a Zoom Event through the Marketo registration endpoint.

For one webinar/event:

  • registrations worked before April 20

  • between April 20 and May 6 all requests failed

  • on May 6 everything started working again without any changes on our side

The issue affected multiple users and no configuration changes were made during the incident window.

Error?

HTTP Status:

400 Bad Request

Response:

{
  "success": false,
  "requestId": "INT_099c19f712b3297935cc1d76ad361517",
  "errors": [
    {
      "code": "10034",
      "message": "Get event detail failed"
    }
  ]
}

How To Reproduce

  1. Send registration request through Marketo webhook to the Zoom Events registration endpoint above

  2. Using Zoom Events + Marketo integration flow

  3. Result:

    • HTTP 400

    • 10034 - Get event detail failed

Has anyone seen similar behavior recently with Zoom Events registrations or Marketo integrations?