Zoom "Joining Fail" No Matter What We Try

Meeting SDK Web
23

Hi Tommy,

Here is the signature of a meeting where we received Joining fail error.

Thanks,

Ahmed

24

@tommy,
I am able to join meeting from my local host. when i published to prod environment using “angular build”
I am unable to join the meeting, it shows below error.

ERROR Error: Uncaught (in promise): SyntaxError: Unexpected end of JSON input
SyntaxError: Unexpected end of JSON input
at JSON.parse ()
at e.readIvSession (19-es2015.512eae16bae0db4be95d.js:1)
at e.initIvState (19-es2015.512eae16bae0db4be95d.js:1)
at e.reset (19-es2015.512eae16bae0db4be95d.js:1)
at new e (19-es2015.512eae16bae0db4be95d.js:1)
at Object.R45Z.e.exports (19-es2015.512eae16bae0db4be95d.js:1)
at n (19-es2015.512eae16bae0db4be95d.js:1)
at Object.R45Z.e.exports (19-es2015.512eae16bae0db4be95d.js:1)
at n (19-es2015.512eae16bae0db4be95d.js:1)
at Object.R45Z.e.exports (19-es2015.512eae16bae0db4be95d.js:1)
at P (polyfills-es2015.051525b094c30ab06c97.js:1)
at P (polyfills-es2015.051525b094c30ab06c97.js:1)
at polyfills-es2015.051525b094c30ab06c97.js:1
at a.invokeTask (polyfills-es2015.051525b094c30ab06c97.js:1)
at Object.onInvokeTask (main-es2015.c5ea7ba3459c798eb5b2.js:1)
at a.invokeTask (polyfills-es2015.051525b094c30ab06c97.js:1)
at t.runTask (polyfills-es2015.051525b094c30ab06c97.js:1)
at _ (polyfills-es2015.051525b094c30ab06c97.js:1)

prod issue
prod issue1881×366 23.4 KB

Please verify and let me know.

25

Hey @jagathprasad0,

Let’s move this Angular error over to this thread please:

Thanks,
Tommy

26

Hey @mohdahmed,

I see you are using a different JWT API Key to generate your signature than the JWT on your Zoom Account. What is the Zoom account # whose JWT API Key you are using?

Thanks,
Tommy

27

Hi @tommy,

I am not getting any update from those thread. already most of them facing the same issue, is there any update on this?

I am able to join meeting from my local host. when i published to prod environment using “angular build”
I am unable to join the meeting, it shows below error.

ERROR Error: Uncaught (in promise): SyntaxError: Unexpected end of JSON input
SyntaxError: Unexpected end of JSON input
at JSON.parse ()
at e.readIvSession (19-es2015.512eae16bae0db4be95d.js:1)
at e.initIvState (19-es2015.512eae16bae0db4be95d.js:1)
at e.reset (19-es2015.512eae16bae0db4be95d.js:1)
at new e (19-es2015.512eae16bae0db4be95d.js:1)
at Object.R45Z.e.exports (19-es2015.512eae16bae0db4be95d.js:1)
at n (19-es2015.512eae16bae0db4be95d.js:1)
at Object.R45Z.e.exports (19-es2015.512eae16bae0db4be95d.js:1)
at n (19-es2015.512eae16bae0db4be95d.js:1)
at Object.R45Z.e.exports (19-es2015.512eae16bae0db4be95d.js:1)
at P (polyfills-es2015.051525b094c30ab06c97.js:1)
at P (polyfills-es2015.051525b094c30ab06c97.js:1)
at polyfills-es2015.051525b094c30ab06c97.js:1
at a.invokeTask (polyfills-es2015.051525b094c30ab06c97.js:1)
at Object.onInvokeTask (main-es2015.c5ea7ba3459c798eb5b2.js:1)
at a.invokeTask (polyfills-es2015.051525b094c30ab06c97.js:1)
at t.runTask (polyfills-es2015.051525b094c30ab06c97.js:1)
at _ (polyfills-es2015.051525b094c30ab06c97.js:1)

28

Hey @jagathprasad0,

Please do not tripled post in other threads. I always respond to the open threads, we are just super busy right now.

Thanks for your patience,
Tommy

29

Apologies tommy,
I will not post in other threads.

Regards,
Jagath Karra.

30

Thank you! :slight_smile:

-Tommy

31

HI also have the same problem this is my signature can you tell me what is the mistake?

32

Hey @juanr ,

The mistake is you are not generating the signature correctly. Please see my post here:

Thanks,
Tommy

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