Zoom Meeting Sdk Time Limit(Pro Plan)

Hello;

I am using meeting sdk with pro plan. As i read from documentation my meetings shouldn’t interrupted with pro plan but they do cancel after 40 mins and says its free plan i need to contact support for pro plan.

Here is my use case:

When a user registered to my app i also create a new user in zoom by posting it into “/v2/users”.

  user_info:  {
             email: user.email,
             type: 1,
             first_name: user.name,
             last_name: user.surname,
             password: '...' 
  }

this gives me zoomUserId.

Then i create a meeting with this user.

First i initialize MobileRtc with token from servier. After successful initialization i start meeting with following code

    zoomSDK = MobileRTC.shared()
    meetingService = zoomSDK?.getMeetingService()
    meetingService?.delegate = self
    
    let meetingParams = MobileRTCMeetingStartParam4WithoutLoginUser()
    meetingParams.userName = user?.fullName

    meetingParams.userType = MobileRTCUserType.apiUser
    meetingParams.zak = zak()
    meetingParams.meetingNumber = pmi

    
    meetingService?.startMeeting(with: meetingParams)

Then it ends in 40 mins. How can i pass this time limit.

I am using ios sdk v5.16.10.11693.

Hi @bhdrgl06
thanks for reaching out to us
Can you confirm that the owner of the meeting sdk credentials you are using has a pro account?

@bhdrgl06 ,

user_info: {
email: user.email,
type: 1,
first_name: user.name,
last_name: user.surname,
password: ‘…’
}

when creating a user, you specified a type 1 user, which is a basic user. Basic user are free user which have 40 minutes limit. You will need to specify type 2 user instead, which is a licensed user.

do note that you will need to have unassigned licensed when creating type 2 license user.