Description
When i am joining Meeting it will redirect to Connecting page and showed connecting then after 5 seconds its crash and main thread in redirect to app delegate .
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Screenshots
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Smartphone (please complete the following information):
Device: [iPhone 8]
OS: [iOS13]
Version [13.6]
Additional context
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I have the same issue when joining meeting, however I found out that it might be related to camera and microphone permissions are not being asked. If I reinstall the app and allow permissions before joining meeting it does not crash. On previous version of zoom sdk it was asking for permissions directly after clicking join event, now its not.
I am facing the crash issue even after updating the SDK to the latest version.But the crash occurs only for the first time when the user starts a meeting. Please suggest a solution.
Steps to reproduce:-1) Click to “Host a meeting”
2) Wait for the zoom screen.
3) Now it will show “connecting…” on the navigation bar and the app crashes.!
(Unable to find any crash logs for the crash in Xcode)
Note:-This crash occurs only for the first time for each user.
Interesting. Lets troubleshoot a few things, and hopefully we can get to the bottom of what is happening
Currently, the iOS SDK does not support SceneDelegates. Can you verify that the SceneDelegate files have been removed from your project, the scenesession functions have been removed from your AppDelegate, and that “Application Scene Manifest” has been removed from your info.plist?
The SDK needs a UIWindow to handle presentation. Can you verify that your appDelegate has a property: “var window: UIWindow?”?
1.Yes. I do not have anything related to SceneDelegate in my project.
2.I have “window” property in AppDelegate.
3.I am not using setMobileRTCRootController.