Zoom Phone API Call Queues ERROR

API Endpoint(s) and/or Zoom API Event(s)
API endpoint: DELETE /phone/call_queues/{callQueueId}/members/{memberId}

Description
I believe that this endpoint is non functional. When I attempt to send this request, I am met with a 405 method not allowed error, containing the message “Method ‘DELETE’ is not supported”, even though the documentation of the Zoom phone API clearly states that this is a method that is accessible. My app has all of the required permissions (I have ensured), and even if it didn’t, I would receive an error stating that I do not have the required permissions, not that the method is not allowed.

Error?
405 Method not Allowed

hi @emily.garner
Thanks for reaching out to us!
I would love to take a closer look at this issue.
Could you please share more details with me? Could you please make the API request again and grab the tracking ID from your response headers so I can share it with our Engineering team

WEB_5497885149c91af396aff7876106fb60

Any update on this? The Assign call queue API has errors as well.

they are looking into this and they just got back to me with the following question:

Are you only are having issues with just this specific call log 20241021-d1e16fe7-504a-42ad-9a06-94f516c4a628? Or any other recent call logs you cannot access as well?

20241021-814127a9-cd2b-4eed-a8df-768bd8eaf0be and 20241021-d1e16fe7-504a-42ad-9a06-94f516c4a628 are two we have identified. I have confirmed this morning that making the following request: GET https://api.zoom.us/v2/phone/call_history/?from=2024-10-21T19:00:00Z&to=2024-10-21T20:00:00Z will return these two as ID’s in the call logs. However when calling GET https://api.zoom.us/v2/phone/call_history/20241021-814127a9-cd2b-4eed-a8df-768bd8eaf0be or GET https://api.zoom.us/v2/phone/call_history/20241021-d1e16fe7-504a-42ad-9a06-94f516c4a628 it says “Call Log Not Found”