Zoom & Salesforce - Attendees Report No Longer Working

I am no longer able to get a report (via salesforce) of attendees to my zoom events, the report provides empty fields and zero counts. Previously, it would provide me with a list of the actual attendees to the event thereby allowing me to compare the count compared to those that registered. I was hoping the latest update would fix the problem but it has not. I’d appreciate any input.

Hey @mt_ya,

Currently we are experiencing some issues with our reports system. Stay updated here:




It’s been a few days since I’ve gotten an update on #5816127. Has there been any progress or have any updates to share?

In addition, could you please answer the following questions:

  • Do you have an ETA on when the Attendance ID problem will be fixed?
  • Do you have a beta-version available including the new “required password” security measures? If not, can we become beta-testers?
  • Will there be any impact to the passwords on already existing sessions when the password change is released?
    A quick reply would be appreciated.

All the best,


Hey @mt_ya,

I am not familiar with this ticket? Did you submit this to our support team?

Can you be more specific about this issue?

We will not have a beta version, you can see how the passwords will affect integrations here: