Zoom-sdk works locally, but not when deployed

I use zoom’s api, jwt and the websdk to create a meeting on button click, then join as a host and simultaneously start the meeting enabling others to join. This works fine locally, but somehow when deployed to cloudflare I get the following error:

Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again.

Error object:

errorCode: 3706
errorMessage: undefined
method: "join"
result: "The meeting number is wrong."
status: false

“The meeting number is wrong” is the wrong message here, since the meeting number provided comes from zoom’s api directly and is working locally. Additionally I checked my scheduled meetings created by the Zoom API, using zoom’s web interface, and I found the IDs/meeting numbers to be matching.

const joinMeeting = async (meetConfig: MeetConfigData) => {
    const ZoomMtg = require("@zoomus/websdk").ZoomMtg;
    ZoomMtg.setZoomJSLib("https://source.zoom.us/1.9.0/lib", "/av");

    const signature = await generateSignature(meetConfig.role, meetConfig.meetingNumber);

        leaveUrl: meetConfig.leaveUrl,
        isSupportAV: true,
        success: () => {
                apiKey: "API_KEY",
                meetingNumber: meetConfig.meetingNumber,
                userName: meetConfig.userName,
                passWord: meetConfig.password,
                success: () => {
                    console.log("Successfully hosted or joined meeting.");
                error: (err: Error) => {
                    console.log("Error: ", err);
        error: (err: Error) => {
            console.log("Error: ", err);

Serverside signature method, which returns I assume the correct signature, since it works locally and logging signature right before the join method returns a proper signature string as well:

export const createSignature = ({ role, meetingNumber }) => {
    const timestamp = new Date().getTime() - 30000;
    const msg = Buffer.from(
        process.env.NEXT_PUBLIC_ZOOM_API_KEY + meetingNumber + timestamp + role
    const hash = crypto
        .createHmac("sha256", process.env.NEXT_PUBLIC_ZOOM_API_SECRET)

    return Buffer.from(

Has anyone ever experienced this?

Hey @timfuhrmann ,

You seem to have everything configured correctly, but my guess is that the meeting number is somehow hard coded on your production environment.

Can you share your Web SDK signature for a test meeting to developersupport@zoom.us with the issue so I can help debug? :slight_smile:


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