Zoom video connectivity issue

API and Webhooks
1

Unable to connect zoom Telehealth video call the from mobile app since Zoom API only returns meetingId but password is empty.
End Point is https://applications.zoom.us

2

Hey @rxnaray1, thanks for posting and using Zoom!

Can you please provide the full endpoint url and link to the documentation? I am unaware of https://applications.zoom.us being one of our API endpoints.

Thanks,
Tommy

3

Thanks for you reply Tommy. We have reached support team and they are working on it.

Thanks,
Ram

1 Like
4

Happy to help! :slight_smile:

Thanks,
Tommy

5

@tommy, We didn’t find the root cause of the issue.

Can you help on it.

If you need any information to trouble shoot the issue, I can share to your email address. Please share your email address.

6

Hey @rxnaray1,

Can you please provide the full endpoint url and link to the documentation? I am unaware of https://applications.zoom.us being one of our API endpoints.

If you don’t want to share more info here, please email developersupport@zoom.us

Thanks,
Tommy

7

I sent the full endpoint in the email.

Best regards,
Ram

8

Thanks @rxnaray1,

We will get back to you asap.

Thanks,
Tommy

9

Tommy, Do you have any updates on this issue ?

10

Hey @rajat.odu,

Our engineers are looking into the issue and will communicate back via the email you sent.

Thanks,
Tommy

11

Hi Tommy,

Kindly share us if you have any update on this issue.

Best regards,
Ram

12

Hey @rxnaray1,

The appropriate engineers and support managers are assisting and will communicate on the support ticket you created (#2055797).

Thanks,
Tommy

13

Hi @rxnaray1, @rajat.odu, this issue will be addressed in an EP that is expected to be released on Sunday December 29th.

Thank you.