When using the zoom client we pass a name via the un parameter and prefer=1, like this:
https://pathable.zoom.us/j/123456789?pwd=asdfasdfasdf&un=idkdiasdijfs&prefer=1
However we’ve gotten consistent reports that when doing this the audio fails to work, even though computer audio is automatically connected. The only fix is to ask users to manually disconnect and re-connect to the computer audio.
We’d prefer to use … prefer=1 because it’s the only way to skip the unnecessary and repetitive password and username form, however because the audio doesn’t work we can’t.
Is this a known issue?
Thank you!