gph1122
(g)
1
Description
Joining a meeting Display browser is not supported.
Error
The full error message or issue you are running into.
Which Web Meeting SDK version?
SDK:1.9.8
Knowing the version can help us to identify your issue faster. [e.g. 1.9.0]
To Reproduce(If applicable)
Steps to reproduce the behavior:
- To join the meeting
- See error
Screenshots
If applicable, add screenshots to help explain your problem.
Device (please complete the following information):
- Device:Mac
- OS: 10.14.6 (18G9216)
- Browser: Chrome
- Browser Version 93.0.4577.82(正式版本) (x86_64)
Additional context
Add any other context about the problem here.
tommy
(Tommy Gaessler)
2
Hey @gph1122 ,
Can you copy and paste that message here so I can translate it please?
I want to see if it is similar to another reported issue.
Thanks,
Tommy
gph1122
(g)
3
截图内容:您的浏览器不支持使用电脑的音频设备,请将您的浏览器升级到最新版本。
Your browser doesn’t support using computer’s Audio device, please upgrade your browser to the latest version.
tommy
(Tommy Gaessler)
4
Hey @gph1122 ,
This error can happen if isSupportAv: false
or disableJoinAudio: true
in your ZoomMtg.init()
function.
Try setting isSupportAv: true
and or disableJoinAudio: false
Let me know if that helps!
Thanks,
Tommy
system
(system)
Closed
5
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