Browser not supported

Joining a meeting Display browser is not supported.

The full error message or issue you are running into.

Which Web Meeting SDK version?
Knowing the version can help us to identify your issue faster. [e.g. 1.9.0]

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. To join the meeting
  2. See error


If applicable, add screenshots to help explain your problem.

Device (please complete the following information):

  • Device:Mac
  • OS: 10.14.6 (18G9216)
  • Browser: Chrome
  • Browser Version 93.0.4577.82(正式版本) (x86_64)

Additional context
Add any other context about the problem here.

Hey @gph1122 ,

Can you copy and paste that message here so I can translate it please? :slight_smile:

I want to see if it is similar to another reported issue.


Your browser doesn’t support using computer’s Audio device, please upgrade your browser to the latest version.

Hey @gph1122 ,

This error can happen if isSupportAv: false or disableJoinAudio: true in your ZoomMtg.init() function.

Try setting isSupportAv: true and or disableJoinAudio: false

Let me know if that helps! :slight_smile:


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