Zoom Web SDK Crashes if we spotlight more than 4 people at once

Meeting SDK Web
1

Description
Zoom Web SDK Crashes if we spotlight more than 4 people at once

Error

Which Web Meeting SDK version?
1.9.8

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Start Zoom Meeting
  2. add 5 participants with video on
  3. spotlight 4 people
  4. spotlight 5th person and the zoom web sdk will crash with attached console error

Screenshots

Device (please complete the following information):

  • Device: Apple Macbook Pro M1
  • OS: MacOS Big Sur
  • Browser: Chrome
  • Browser Version Version 93.0.4577.82 (Official Build) (arm64)

Additional context

2

Hi @ali.syed ,

Can you share the attached console error for the spotlight issue? You can include this problem with your other inquiry to developersupport@zoom.us. Please share the meeting id and affected participants as well.

Thanks!

3

Hi @gianni.zoom,

I have mailed the details along with details of other issue.

Awaiting a solution, let me know if something else is required.

4

Thanks @ali.syed !

-Tommy

5

@gianni.zoom any update on this issue ?

6

Hey @ali.syed ,

Can you share the console error? It does not look like it was attached.

Thanks,
Tommy

7

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