Zoom Web Sdk error "... the signature has expired"

[tommy (Tommy Gaessler)]

Hey @ttran,

Here are some suggestions:

Join meeting timeout or signature expired

Hi @vijayk.kannan, For the signature issue, make sure to use the system time and make sure the time syncs with world time. Generate a signature by ZoomMtg.generateSignature. - Example of syncing your machine time using window 10 [e1b2c451-e93c-4238-b464-ead68f8cca69] Example for using Mac [image] Generate a signature by customer web backend with sync server time. We are currently investigation to see if there is a sync issue on our end as well. We’ll follow up as soon as we’re done lo…

Make sure your signature is being generated on the server side in the UTC timezone.

Please let me know if that helps!

Thanks,
Tommy