Zoom Webinar - Expired

We had a few users who tried to join our webinar which was in progress. They reported seeing “this event has passed” message. However, others were able to join the live event although they were late. I am not sure how to troubleshoot the issue since some users were able to join while others could not.

Hey @ZoomUser2900,

For questions unrelated to the Zoom API Platform, please reach out to support.zoom.us.

Thanks,
Tommy