ZoomClient latest version broke ZoomSKD configureBreakoutRooms()

Zoom Apps
,
1

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Zoom Apps Configuration
We have a react app to create breakout rooms and assign members to their dedicated pods using the latest version of the zoomsdk

Description

  • We created a Zoom app to help teachers create and assign members to breakout rooms automatically, the app is working on ZoomClients 5.x.x, but not on version 6.x.x;
  • The ZoomSDK in our app is in the latest version;
  • It happens on both OS (Windows and MacOS);
  • The zoomSdk.configureBreakoutRooms() returns the “No breakout room exist”, but I can see the breakout rooms were created.*

Error?
10065 - No Breakout Room exist. (the Breakout Rooms were created successfully)

Troubleshooting Routes
I investigated our logs and found out the error is coming from this zoomsdk call:
const configureRoomsOptions: ConfigureBreakoutRoomsOptions = {
automaticallyMoveParticipantsIntoRooms: true,
automaticallyMoveParticipantsIntoMainRoom: true,
closeAfter: durationInMinutes,
};
const result = await zoomSdk.configureBreakoutRooms(configureRoomsOptions);

How To Reproduce
Update Zoom client to the latest version, and then call the configureBreakoutRooms with the options I provided above

PS: I already opened a support ticket reporting this bug and they asked me to create a topic here

2

Hello @zoomadmin7 is there someone that can investigate this bug?

3

Hello, I’m still facing this problem. For now, our only workaround is asking our teachers to downgrade the ZoomClient version to version 5.17.10. Can someone please investigate this bug?

@gianni.zoom @carson.zoom

4

Hi @thealmeida ,

Please share the following info with me in the direct message I’ll initiate with you (check your notifications) and I will open a bug ticket on your behalf:

  • screen shot

  • recording reproducing behavior (you can record to Zoom and share link)

  • client id

  • dev email associated with credentials making API request

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5

Thank you Gianni, I will follow up with the requested info by DM :blush:

7

@thealmeida you ticket TS1302744 was opened. Please check your email address.

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