ZoomSDKError Service Failed

Meeting SDK macOS
1

Description
In my macOS application, I have integrated ZoomSDK. I am following all the mentioned steps as follows :

ZoomSDK.shared()?.setSupportDarkModel( true )

// Zoom SDK initialization
let zoomSDK = ZoomSDK.shared()
zoomSDK?.initSDK(true) // true for dark theme support

// set domain
zoomSDK?.zoomDomain = “https://zoom.us”

Have also tried setting this to zoom.us or www.zoom.us

// calling auth service using JWT
let authContext = ZoomSDKAuthContext()
authContext.jwtToken = jwtTokenString
let authServiceStatus = authService.sdkAuth(authContext)

Here authServiceStatus is always 3 (Service Failed). In which case a thread says to contact zoom support. This is related to SDK enabling.

Also no delegate method invoked from ZoomSDKAuthDelegate

Would appreciate your help at earliest.

Which version?
Xcode Version 10.2.1.
Zoom SDK Version : v5.0.24433.0616

2

Hi @gayatri.sarnobat_gsl,

Thanks for using Zoom SDK and pardon the late response. This sounds unexpected. Could you provide the SDK log for us to further investigate what is going on? You could enable the log feature by calling - (void)enableDefaultLog:(BOOL)enable fileSize:(unsigned int)size before initializing the SDK and you could find the SDK log in the following location: （~/Library/Logs/appName）

Thanks!