Is there a way to prevent a Zoom Room from dumping the entire account phone book when connecting via the ZR-CSAPI? This occurs when connecting for the first time after restarting the Zoom Room application or after a reboot of the machine.
On low powered machines such as AV Control Processors, the phone book dump ends up blocking the entire AV system from functioning until the processor can finally catch up with all the incoming data. Our account has roughly 15,000 users so this process can take upwards of 10 minutes. Putting the SSH connection into its own thread has helped somewhat but it does not prevent the lock up.
Further, most of the information in the phone book dump is either incorrect, in the wrong field, or completely missing. This renders the phone book pointless in the first place. We had a ticket in months ago regarding this with no resolution.
If the information is useless and has potential to lock up SSH controllers, it should be removed as a default action and moved to a custom API command that should be purposefully invoked if someone really needs access to the phone book.
Any workarounds would be much appreciated!