Versions Used
ZRCSAPI Version : 5.11.3.1634
ZAAPI Release: 1.1
ZRCSAPI is running on the windows machine.
Error?
Auth Failed
Issue Description
Connection with ZRCSAPI over SSH breaks with Auth Failed error even Zoom rooms native app stops working and if we try to SSH on the ZRCSAPI manually it says the password is wrong. For resolving this there are two steps
- leave the system for an hour then it starts accepting connections with the same password.
- reboot the host machine of ZRCSAPI.
How To Reproduce
Steps to reproduce the behavior:
1. just keep the setup running for 2 to 3 days then this issue gets reproduced
Our Observations
This seems to be a version-specific issue as we are using 5.9 and 5.10 versions also on both of the versions we are not facing this. Only on the 5.11 version, we are facing this issue.